Free Fire has been rocking the mobile gaming industry since its release. It is among one of the most played battle royale games on the mobile platform. It is so addictive and entertaining that mobile games simply cannot resist playing Free Fire. Although, apart from all the legit players who play the game using their skills, some players make use of unethical tactics to win the match. I am talking about using Free Fire Hacks. There are many cases of getting notice stating “Free Fire Account Has Been Suspended“ due to illegal activities including policy violations, abnormal activities related to the account, or using Free Fire Hacks personal benefits. If your account has been banned due to any illegal activity such as using Free Fire Hacks, then you must know that this is un-appealable, and your account cannot be recovered. But, if your account has is due to an unknown reason, then you can appeal for the same. Here we have listed the steps to get your Free Fire account un-banned by using the “Appeal a Ban” feature.
Table of Contents:
- Reasons for Free Fire Account Ban
- Steps to Fix “Free Fire Account Has Been Suspended”
- Free Customer Customer Support for All Regions
Free Fire account can be banned due to various reasons, it could be due to the policy violations of free fire, or it could be due to the use of unethical ways to win the match, or might be due to the use of Free Fire hacks, or other scripts that provides an unfair advantage to the player. Here are a few reasons that could give you the notice “Free Fire Account Has Been Suspended”, and the suspension could be temporary, or permanent depending upon the reason.
- Using unauthorized programs with Free Fire, such as some plugins.
- Modifying, editing, or tempering the Free Fire OBB files stored on your phone.
- Using any type of hacks that provides an unfair advantage over other players.
- Using Free Fire diamond generators, and other illegal tools.
- Using any third-party applications alongside the game.
- Exploiting of Bugs, or Glitches and taking advantage of the same during the match.
- Verbally abusing other players based on their gender, race, religion, nationality, and other similar factors.
- Teaming with other players multiple times during the match.
These are the eight reasons that could lead to an account suspension, which could be either temporary or permanent, depending upon the severity of the policy and ToS violations. As mentioned earlier, if you get caught using any type of Free Fire hacks, or other illegal scripts to get an unfair advantage over others then your account would be banned permanently, and you cannot make an appeal for the same. It has been clearly mentioned in the Free Fire Abuse Policy, thus avoiding such scenarios would be your best bet if you do not want your Free Fire account to get banned permanently.
If your Free Fire account has been banned or suspended recently, then you might want it back so that you could continue enjoying the game. But, before you should appeal a ban, you must know that if you have been intentionally using Free Fire hacks or any type of other illegal tactics during any match, then your account would not be un-banned, and should not appeal, rather create a new Free Fire account, and start fresh. But, if you had a higher level account then you can try appealing once and wait for the response from the Free Fire team.
Follow the steps given below to Appeal a Free Fire Account Ban after getting “Free Fire Account Has Been Suspended” notice:
Step 1. The very first thing that you need to do is to click on the “Appeal a Ban” button provided below. This will take you to the official Free Fire “Appeal a Ban” form.
Step 2. Now, you will need to fill out all the details correctly which has been asked in the form. Any incorrect detail would cause problems for you later, so it is highly recommended to fill all the details correctly.
Step 3. In the first field, you need to enter the correct email address that you are using actively.
Step 4. Now you need to select your server. Right now there is only 5 server available to choose from which are Europe, India, North America (NA), Singapore, and United States (US). If you do not belong to these servers then you will need to contact the Free Fire Customer Support of your region. The table can be found here.
Step 5. Now tick on the “Why should we unban your account option”.
Step 6. After ticking on the above option you need to enter a genuine reason about why do you want your account to be un-banned. Write politely and explain everything. Make requests, and assure them that whatever be the reason for your account ban would have been, would not be repeated in future.
Step 7. Enter your Player ID in the next box.
Step 8. Now enter your Free Fire In-game name correctly.
Step 9. Now you have to enter your Free Fire character level in the box.
Step 10. In the next box, you need to enter your Free Fire account creation date. This field is optional and you can leave this blank if you are not sure about the date.
Step 11. Now you need to select if you are a member of any Guild or not. If you are a member of any guild then choose the option “Yes, I’m a member”, if not then choose “No, I’m not a member”.
Step 12. In the next field, enter the number of diamonds that you had. If you do not know the exact value then you can write down an approximation of the same.
Step 13. Similarly, you need to enter an approximate amount of Gold Coins in your account.
Step 14. In the next box, you need to select an option regarding top-up. If you have recently top up your account within last 2 months then you should select the option “Yes, I purchased diamonds via Google Play”, if you have not done any top-up in the past few days then you should select the other option that is “No, I didn’t top-up”.
Step 15. Enter the last time you logged into your Free Fire account when your account was banned.
Step 16. Now you need to choose an option that asks you if you have shared the details of your Free Fire account with anyone else. If you have shared the details with anyone else then choose the option “Yes, I share my account with someone”, if not then you should select the option “No, only me uses this account”.
Step 17. The next question confirms if your free fire account has been hacked, or not. So select “YES, my account was hacked” if it was hacked, or if it was not hacked then select “No, my account is not hacked”.
Step 18. In the next option, you need to select if you had used any 3rd-party applications before your Free Fire account was banned. There are three options which you can choose from. The first option is “Yes, I used a third-party app”, the second option is “Yes, my phone comes with a third party app”, and the third option is “No, I didn’t use any third-party app”. Select the option which applies.
Step 19. Now you have to tick on the box present next to “Screenshot of Ban message”.
Step 20. This is the final and the most important step that is to upload the screenshot of your “Free Fire Account has Been Suspended“ message by clicking on the “Add File” option.
Step 21. After completing the form, and uploading the screenshot of the ban message you need to check every detail again and then click on the “Submit” button.
On clicking the submit button, the Ban Appeal of your Free Fire account would be sent successfully. It is highly recommended to fill all the required details correctly to have faster processing of your appeal and get your Free Fire account un-banned as soon as possible. Although, you must keep in mind that the final decision regarding your account ban status will be made by the Free Fire team. So, there are 50-50 chances of whether your account would be un-banned or not.
In case of any queries or problems related to your Free Fire account, you may follow the Free Fire customer support link of your region to get the required help and get your issue resolved.
|Middle East (ME)|
|North America (NA)|
|South America (SA)|
|United States (US)|
In this article, we briefly explained everything related to the Free Fire account ban and how to use the “Appeal a Ban” feature in Free Fire. We have also discussed every major aspect related to the Free Fire account ban, such as the reasons for getting the “Free Fire Account has been Suspended” notice, and how to get your account un-banned. We have also listed the contact details of all the Free Fire customer support belonging to all the regions. This ultimate guide will surely help you during tough times such as account suspension.